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Senior Strategic Account Manager

Job Description

We are a digital marketing agency in Northern NJ specializing in delivering strategic marketing solutions to businesses in the home services industry. Key areas of focus include optimization of their paid, local, and organic results on Google, Bing & Facebook.

In this role, you will oversee a portfolio of high-value clients, many of which are Private Equity backed, ensuring their growth and success through tailored marketing strategies and exceptional client relationship management. In many cases you will have the responsibility of managing $1-5 million a month in marketing budget. An in-depth, working knowledge of all marketing platforms mentioned is a huge plus to ensure cohesive and highly detailed communication with the clients.

This position offers the flexibility to work fully remote. We also maintain an office in Pompton Plains, NJ that you are welcome to use at your convenience. You may be required to work in the office 3-4 times a year, other than that you will work remotely.

Job Responsibilities

  1. Foster, develop, and maintain relationships with 2-5 large, strategic clients. Regular communication and follow-up are important.
  2. Monitor campaign metrics, analyze trends, and present actionable insights to drive measurable client growth
  3. Translate complex client goals into actionable strategies, ensuring alignment with their business objectives while maintaining flexibility to adapt to evolving priorities.
  4. Areas of focus and optimization include Google Ads, Local Service Ads, Google Business Profile / Local Search Optimization, Search Engine Optimization, Reputation Management and more.
  5. Collaborate with internal team, managing team members to develop and implement marketing campaigns strategically aligned with the specific goals and priorities of your clients.
  6. Keep up with changes in the Local SEO and SEM industry by proactively reading relevant blogs and news stories. The success of our agency demands we stay on the cutting edge of the industry

Job Requirements

  • Minimum 5 years in client-facing roles, ideally within marketing or client services.
  • Minimum 5 years marketing experience in Digital Marketing including paid search.
  • Experience managing private equity backed or high value clients ($10 Million+ in annual marketing spend).
  • Not intimidated by high demand clients that require quick turnarounds. Thrives when faced with a difficult or challenging client. Can manage demands of multiple stakeholders with varying opinions at the same time.

The ideal candidate should be a strong communicator who sees a demanding client as an opportunity. They enjoy working independently, but can also collaborate with teammates. They communicate effectively with co-workers and clients. They are comfortable speaking with customers one-on-one by phone, email, video call, and in person. They can turn a challenging customer into a raving fan. They are self-driven and motivated by setting goals and getting results. They are adept at working with numbers and spreadsheets, easily recognize trends in statistics over time, and can turn them into actionable items that drive growth

This person is organized and attentive to detail, holds themselves personally accountable for their work, prefers to be proactive instead of reactive, and is not afraid to tackle something they have never done before. This position could include travel several times a year, depending on client needs.

Any Candidate wishing to apply for this position, must embody the following seven awesome traits:

C - Collaborative

H - Hungry

A - Agile

R - Reliable

G - Genuine

E - Effective

D - Dedicated

Other Details

Job Type: Salaried, Full Time Position

Pay: Commensurate With Experience

Schedule: Monday - Friday

Benefits: Full Benefits (See why work here section below for more details)

Why Work Here

For more about why to work at A Second Opinion and the benefits offered, please visit this page. We are looking for hard working, passionate and reliable candidates to join our A Second Opinion family.

APPLY NOW

A2O Digital
Office: (973) 283-3111
220 West. Parkway
Suite 9

Pompton Plains, NJ 07444