Job Description
We are an internet marketing agency in Northern NJ working with small to medium-sized home service businesses and franchises to optimize their paid, local and organic results on Google, Bing & Facebook.
This position offers the flexibility to work fully remote. We also maintain an office in Pompton Plains, NJ that you are welcome to use at your preference. You may be required to work in the office 3-4 times a year, but most days you can work remotely. You will work closely with 10-25 key accounts to fuel the growth of their businesses by providing hundreds of new customers to them each month through numerous advertising streams.
Job Responsibilities
- Foster, develop and maintain relationships with customers on 10-25 SMB (small and medium-sized business) and/or franchisee accounts
- Pay per click management on Google Ads and Microsoft Advertising platforms, including keyword research, writing and testing ad copy, machine learning and bid management
- Local search management, including assisting customers in managing their Google, Yelp, and Facebook business listings
- Search engine optimization
- Content development for website, that explains services and drives visitors to convert into leads
- Guiding customers with their reputation management
- Assessing trends and changes in Google Analytics to drive growth and improvements on SMB accounts
- Collaborate with other customer success strategists, programming and social media/content team
- Keep up with changes in the Local SEO and SEM industry by proactively reading relevant blogs and news stories. The success of our agency demands we stay on the cutting edge of the industry.
- Coordinate with outside vendors on behalf of your customers or the agency.
Job Requirements
- Minimum 1 year experience in a client facing role working with challenging clients.
- Minimum 1 year experience in search engine marketing, including Google Ads.
The ideal candidate should be a strong communicator who can handle tackling a demanding client. They enjoy working independently, but can also collaborate with teammates. They communicate effectively with co-workers and clients. They are comfortable speaking with customers one on one by phone, email, video call and in person. They can turn a challenging customer into a raving fan. They are self driven and motivated by setting goals and getting results. They are adept at working with numbers and spreadsheets, easily recognize trends in statistics over time, and can turn them into actionable items that drive growth.
This person is organized and attentive to detail, holds themselves personally accountable for their work, prefers to be proactive instead of reactive and is not afraid to tackle something they have never done before. Position could include travel several times a year, dependent on client needs.
Any Candidate wishing to apply for this position, must embody the following seven awesome traits: